You'll need to know while using our service

Overview

Welcome to OKDEALS Online Shopping! These Terms and Conditions outline the rules and regulations for the use of our online store. By accessing or using our website, you accept and agree to these terms. Please read them carefully.

1. General Information

1.1 Company Details:

OKDEALS Online Shopping

1.2 Eligibility:

You must be at least 13 years old or have parental/guardian consent to use this site.

1.3 Changes to Terms:

We reserve the right to update these terms at any time. Changes will be effective immediately upon posting.

2. Products and Services

2.1 Product Descriptions:

We strive to ensure accuracy in product descriptions, pricing, and availability. However, errors may occur, and we do not guarantee the completeness or accuracy of all information.

2.2 Pricing:

Prices are listed in Bangladeshi Taka (BDT). We reserve the right to change prices at any time without prior notice.

2.3 Product Availability:

All products are subject to availability. If a product is out of stock, we will notify you as soon as possible.

3. Orders and Payments

3.1 Placing an Order:

By placing an order, you agree to provide accurate and complete information. Orders are subject to acceptance and availability.

3.2 Payment:

We accept bKash, Visa, Mastercard, and Cash on Delivery (COD).

3.3 Non-Cancellable Orders:

Orders cannot be canceled once they have been dispatched or are in transit.

Customers can cancel the order only while receiving the delivery, but they must pay the delivery charge for the cancellation.

Failure to pay the delivery charge will result in your future orders not being confirmed, and you will be marked as a fraud customer in our system.

4. Shipping and Delivery

4.1 Shipping:

Shipping options, costs, and estimated delivery times are provided during checkout.

4.2 Delivery:

We are not responsible for delays caused by courier services or unforeseen circumstances.

4.3 International Shipping:

Currently not available.

5. Return and Exchange Policy

We strive to provide the best possible shopping experience for our customers. To ensure transparency and satisfaction, please carefully read our return and exchange policy below:

5.1 Check Items Upon Delivery:

Customers are required to check their items in the presence of the delivery person upon receiving their parcel.

If any damage, wrong items, defects, or discrepancy is noticed, you must inform us immediately by calling +8801618981540. This must be done while the delivery person is still present.

5.2 No Returns, Exchanges, or Refunds After Payment:

Once the parcel is received and payment is made, we will not accept any requests for returns, exchanges, or refunds.

It is the customer’s responsibility to thoroughly inspect the items before completing the transaction.

6. User Accounts

6.1 Account Creation:

Users may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account details.

6.2 Prohibited Activities:

Using the website for fraudulent activities, spamming, or any unlawful purposes is strictly prohibited.

7. Intellectual Property

All content on this site, including text, images, logos, and software, is the property of OKDEALS Online Shopping or licensed to us. Unauthorized use is prohibited.

8. Liability and Disclaimers

8.1 Limitation of Liability:

We are not liable for any direct, indirect, incidental, or consequential damage arising from the use of our website or products.

8.2 Website Availability:

We do not guarantee uninterrupted access to our website and reserve the right to suspend or discontinue services at any time.

9. Governing Law

These terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes will be resolved in the jurisdiction of Bangladesh.

10. Contact Us

For questions or concerns, please contact us at:

Email: okdeals.com.bd@gmail.com

Mobile: +8801618981540

By using our website, you agree to comply with these Terms and Conditions. Thank you for shopping with OKDEALS Online Shopping!